HEAD OF SWIMMING & FITNESS
DEPARTMENT: SWIMMING & FITNESS
THE DEPARTMENT
The Fitness team are a large, friendly team responsible for looking after the members and their guests with regards the indoor fitness facilities; Indoor and Outdoor Pools, Gym, studio classes and Treatment Room.
ROLE ARRANGEMENTS
As Head of Swimming & Fitness, you will lead the operational management of the Club’s swimming and fitness facilities, including the indoor and outdoor pools, gym, fitness studios and treatment room. You will manage, recruit, train and develop the Swimming & Fitness team, working closely with the Deputy Manager and Duty Supervisors to maintain consistently high operating standards and deliver exceptional care to members and their guests. The role also provides oversight of facilities supporting golf, croquet, the children’s playground, the crèche and other sports.
• Leading the recruitment, training, performance and development of the Swimming & Fitness team in line with Club policies and HR procedures.
• Ensuring compliance with health and safety requirements, including completing and reviewing risk assessments and maintaining appropriate documentation for activities and contractors.
• Managing departmental budgets and financial performance, including income targets and staffing costs.
• Continually reviewing and developing departmental standards, procedures and services to provide a consistent, high-quality member experience.
• Working closely with the Deputy Manager and Duty Supervisors to ensure consistent operating standards across all swimming and fitness facilities and the effective delivery of delegated work.
• Developing the department’s marketing and promotional activity in partnership with the Communications team, Director of Sports and other Sports Heads of Department.
• Ensuring the facilities are maintained to the highest standards of cleanliness, hygiene, safety and presentation.
THE CANDIDATE
Candidates will embody our Club values; excellence, responsibility and courtesy.
You will hold a current NPLQ (Lifeguard Qualification), First Aid and Pool Plant qualifications, and preferably have a gym qualification. You will have proven communication and interpersonal skills, excellent teamwork skills, the ability to work under pressure and be friendly, polite and diplomatic. Candidates will also have previous supervisory experience within a similar environment.
BENEFITS
At The Hurlingham Club, we are committed to supporting the wellbeing, development and long-term success of our staff. We offer a comprehensive range of benefits designed to reward your contribution and support you both inside and outside of work. Benefits include:
Financial & Leave Benefits
• 23 days' annual leave, rising to 28 days after 5 years' continuous service.
• Annual bonus scheme and annual pay review.
• Generous contributory pension scheme.
• Season ticket loans, cycle to work scheme and other financial wellbeing benefits.
Health & Wellbeing
• Health cash plan, life assurance and group income protection.
• Enhanced family leave (including maternity and paternity leave) and sick pay provisions.
• Mental wellbeing support, including an Employee Assistance Programme (EAP), access to counselling services and an in-house Mental Health First Aider network.
Learning & Development
• Ongoing learning, training and development opportunities.
Workplace Benefits & Perks
• Free meals on duty and free onsite parking.
• Access to onsite sports and fitness facilities, including weekly staff fitness classes.
• Discounts in the Club's retail outlets and at selected local businesses.
Recognition & Social
• Staff awards and recognition programmes.
• Regular social events, both onsite and at local venues.
Investors in People
• The Club has been recognised as an Investor in People since 2001, reflecting our long-standing commitment to supporting , developing and recognising our colleagues.
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Diversity & Inclusion
The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.
Working at Hurlingham
The Club is committed to creating an inclusive workplace where everyone has the opportunity to develop their career and achieve a positive work-life balance, including access to enhanced family leave provisions and flexible working arrangements where operationally feasible.
Recruitment Process & Adjustments
As part of our recruitment process, you may be invited to attend an interview, either online or in person. For some roles, you may also be asked to complete a task or activity to demonstrate your skills and suitability for the position. If you require any adjustments or additional support during the recruitment process, or in relation to the role itself, please let us know if you are contacted about your application.
Application Updates
Due to the high volume of applications we receive, we are unable to provide individual updates to all applicants. If you have not heard from us within four weeks of submitting your application, unfortunately your application has not been successful on this occasion. We appreciate your interest in The Hurlingham Club and thank you for taking the time to apply.